Responsible to customers, effective guarantee of product and service
Installation and debugging: Experienced technicians are arranged to provide on-site installation services, strictly following equipment installation specifications and standard procedures to ensure stable equipment installation and correct wiring connections. After installation, fine tune and calibrate various parameters of the optical storage intelligent device to achieve optimal operation. Taking the photovoltaic energy storage integrated machine as an example, technicians will adjust the angle of the photovoltaic panel to obtain maximum illumination, optimize the charging and discharging parameters of the energy storage battery, and ensure the efficient and stable operation of the system.
Maintenance: Establish a rapid response maintenance mechanism. When customer equipment malfunctions, after-sales personnel receive repair information through channels such as telephone, online platforms, or service outlets to quickly diagnose and troubleshoot the problem. For simple faults, solve them through remote guidance to customers; Arrange technical personnel to rush to the site for repair as soon as possible for complex faults. At the same time, a scientific equipment maintenance plan should be developed, and regular on-site inspections, cleaning, component replacement, and other maintenance work should be carried out to extend the service life of the equipment.
Maintenance: Establish a rapid response maintenance mechanism. When customer equipment malfunctions, after-sales personnel receive repair information through channels such as telephone, online platforms, or service outlets to quickly diagnose and troubleshoot the problem. For simple faults, solve them through remote guidance to customers; Arrange technical personnel to rush to the site for repair as soon as possible for complex faults. At the same time, a scientific equipment maintenance plan should be developed, and regular on-site inspections, cleaning, component replacement, and other maintenance work should be carried out to extend the service life of the equipment.